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Emergency Electric Outage Reporting System
Description  Bowne developed the Emergency Electric Outage Reporting System (EORS) for the Electric
Operations Divisions of the NYS Department of Public Service (DPS).
The project was conceived after a 1998 ice storm devastated significant portions of upstate New York and left thousands of residents without power for weeks. DPS and the State Emergency Management Office (SEMO) encountered serious problems tracking outages and coordinating the restoration effort. In 1999, the need for an Emergency Electric Outage Reporting System became even more critical because of the uncertainty surrounding the upcoming Y2K situation, leading to a requirement that a fully operational system be ready in time for the arrival of the new century. EORS enables each of the seven major utilities in New York State to report electrical outages, via the Internet, to the NYS DPS database and Geographic Information System. This system was a huge success during the Y2K SEMO event.
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